Impartiality –

An Insurance Broker is not biased towards or against any particular provider and will therefore pick the best option for their client, every time.

Relationship –

An Insurance Broker is interested in building customer loyalty and long term relationships with his / her clients. They will spend time getting to know and understand their clients in order to provide long term satisfaction and service.

Claims Service –

In this most important area of all which deals with the key reason for the purchase of the product in the first instance an Insurance Broker will guide the Customer through the claims process and effectively manage the claim on the client’s behalf, taking away the burden and stress of claims handling from the Consumer.

Best Price –

An Insurance Broker will provide the best price for the appropriate cover from the best provider, every time. Value for money comes down to more than price when picking an insurance provider and while the broker may well get the lowest price, their focus will be on true value for money i.e. benefits to the client.

Choice –

An Insurance Broker has full access to the insurance marketplace and can therefore offer consumer choice – a one stop shop if you like

Professional Advice –

An insurance Broker will offer a consumer a Statement of Suitability document outlining all the options available to him / her and the reason why they are recommending one particular policy over another.

Simplicity –

An Insurance Broker communicates in layman’s language i.e. insurance by nature, is a jargon filled world and confusing for many. By dealing with an Insurance Broker you will clearly understand all the risks that exist and the choices available to you to reduce or eliminate these risks. Many Insurance Brokers have been in the business for years and have built up experience of how to communicate in this way, making it easier for a client to make decisions on what’s best for him / her.

Market Service Standards –

An Insurance Broker has access to a variety of Insurers products and knows the service levels of each Insurer in his/her market. As such they can compare the various product offerings and service standards and can advise on the best service provider, best cover at the best rate from the most suitable provider, every time.